How to Attend a Conference as Yourself

I often feel awkward when I go to a conference. Reluctant to sidle up to a stranger and introduce myself, I roam, like I did at college parties, self-conscious, seltzer water in hand, not fitting in. In the midst of a sea of people chatting away … [Read more...]

Diversity Training Doesn’t Work

"We've got another lawsuit," my friend and client Lana* told me over the phone. "Really?" I was honestly surprised. "What about all that diversity training everyone went through?" "Well, apparently we need to do it again." Lana was the head … [Read more...]

Do People Really Want You to Be Honest?

My wife Eleanor and I were walking up a mountain road, enjoying a rare moment of being alone together. As we rounded a bend, we saw a friend, Nancy,* not too far ahead. When we caught up with her she suggested we walk together. I've known Nancy … [Read more...]

Friends at Work Could be Good for the Bottomline (Charlie Herman Interview on WNYC, NPR)

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PBS Nightly Business Report: Small Companies Have Advantage in a Recession

httpv://www.youtube.com/watch?v=0Tb4qmvCslc … [Read more...]