The #1 Killer of Meetings (And What You Can Do About It)

"That was dreadful. Not only was I bored, everyone else was bored too. Disengaged. I'm terrible at facilitating these kinds of meetings. But they're so important. I've got to get better at it. I need to find a better way." I wrote that in … [Read more...]

Should Steve Jobs be more apologetic?

Should Steve Jobs be more apologetic?   THE PROBLEM When Apple’s Steve Jobs made a public statement on problems with the iPhone 4 and how the company will deal with customers’ concerns, he drew criticism for not appearing … [Read more...]

Play the Game You Know You Can Win

How can a few pirates in small boats capture and hold huge tanker ships hostage? How can a few scattered people in caves halfway across the world instill fear in the hearts of millions of citizens in the largest, most powerful countries in the world? … [Read more...]