"That was dreadful. Not only was I bored, everyone else was bored too. Disengaged. I'm terrible at facilitating these kinds of meetings. But they're so important. I've got to get better at it. I need to find a better way." I wrote that in … [Read more...]
Solving Your Organization’s Open-Faced Sandwich
March 30, 2011 By
I stepped up to the counter and ordered a bagel with smoked salmon and cream cheese. I asked for the sandwich to be open-faced, "with salmon on both sides of the bagel so my friend and I can share it." "No problem," Andrea*, the … [Read more...]
A Good Way to Change a Corporate Culture
June 25, 2009 By
"I'd like to talk to you about a big project," the woman told me on the phone. "We need to change our culture." She was a senior leader in a professional services firm, where people really are their most important asset. Only it … [Read more...]
The Right Way to Compete Now
April 13, 2009 By
I recently met someone who used to be a bond trader but took a few years off to raise her children. Now she wants to return to work. I asked her whether she was interested in trading bonds again. "No way," she answered, "There's no money in it … [Read more...]
