Don’t Be Nice; Be Helpful

Ron* was up next. As a senior analyst in this investment firm — and a good one — he knew a lot about the company he was about to pitch to the management committee. He paused for a minute as he sorted through the pages of numbers in front … [Read more...]

20 Seconds to a Better Bonus

Larry was a mid- to senior-level employee at Overlook, a technology company. (Names have been changed.) I began to work with him while he was running a project to bring Overlook's newest technology tool to the marketplace. Despite a number of … [Read more...]