When to Confront Someone: The Rule of Three
by Peter on November 30, 2009
in Harvard Business
"Should I bother to have the conversation with her? What do you think?" Mike*, a marketing director, was telling me about Anne, one of his employees, who had done a few things to frustrate him. She arrived late to a meeting with a client. Not that late - only ten minutes — still, it didn't look good.
Read more..The Martial Art of Difficult Conversations
by Peter on October 27, 2009
in Harvard Business
My wife Eleanor and I used to live in a small house in Princeton, New Jersey. One night we returned home to find a car parked in our single space driveway with no owner in sight. We were tired and had nowhere nearby to legally park our car. So we had the car towed, parked our car in its place, and went to sleep.
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