My wife Eleanor and I were walking up a mountain road, enjoying a rare moment of being alone together. As we rounded a bend, we saw a friend, Nancy,* not too far ahead. When we caught up with her she suggested we walk together. I've known Nancy … [Read more...]
The Power of Workplace Do-It-Yourself
December 20, 2011 By 1 Comment
Plural Investments*, a hedge fund started several years ago, had a problem. They needed art on the walls of their New York City offices. It was a small problem of no strategic importance, one that could be solved quickly and effortlessly by simply … [Read more...]
When Nothing Works
December 5, 2011 By 3 Comments
I'd had tendinitis in my elbow for over a year. Even something as gentle as twisting a doorknob made me wince in pain. I went to see my brother, Bertie, who also happens to be my doctor. As Bertie examined my elbow, I reminded him of everything I … [Read more...]
Restore Yourself to Your Factory Default Settings
November 22, 2011 By 6 Comments
My wireless connection to the internet had suddenly stopped working. At first I was frustrated — I had been in the middle of browsing some books on Amazon. But I quickly took it as a blessing. I had an article to write and the Amazon browsing was a … [Read more...]
How to Avoid Becoming a Person You Hate
November 15, 2011 By 8 Comments
I was so angry my whole body was shaking. I stared at Günther* with hate, my left hand in a fist and my right hand gripping a tennis racket as a weapon. I was ready to kill him. Was this really me? I had returned to Ann Bradney's extraordinary … [Read more...]
One Thing I’ve Learned From The Wall Street Protests
November 1, 2011 By 4 Comments
During a bleak, cold winter in New York City, a park is occupied by thousands who stand there day and night for weeks. Nobody knows precisely what these occupiers represent, but people are mesmerized by them. Not just the city, but the country and … [Read more...]
How to Really Listen
October 19, 2011 By 3 Comments
One morning, my wife Eleanor woke up, turned over, and said, "I am not looking forward to this day." I asked her why. What came out is that we were at the start of the Jewish high holy day season, which means colder weather and three weeks of big … [Read more...]
Getting Past a Communication Impasse
May 26, 2011 By
What do you do when you have a communication impasse with someone you care about? Jim* is a friend and colleague whom I hadn't seen for a year. It's been a hard year for Jim and I called him frequently as he navigated his business through tough … [Read more...]
