How can a few pirates in small boats capture and hold huge tanker ships hostage? How can a few scattered people in caves halfway across the world instill fear in the hearts of millions of citizens in the largest, most powerful countries in the world? … [Read more...]
Two Lists You Should Look at Every Morning
I was late for my meeting with the CEO of a technology company and I was emailing him from my iPhone as I walked onto the elevator in his company's office building. I stayed focused on the screen as I rode to the sixth floor. I was still typing … [Read more...]
Stop Worrying about Your Weaknesses
Little Johnny comes home one day, looks down at his feet, and gives you his report card. You smile at him as you open it up and look inside. Then your smile disappears when you see the F in math. You also see an A (English) and two Bs (history … [Read more...]
Want to Keep Your Job? Stop Trying to Fit In
I was running along the six-mile loop in Central Park on a cold winter day when I passed the southern most end of the park where I noticed a large number of miserable looking pedicab drivers huddled together to keep warm. Periodically one reached … [Read more...]
Don’t Live in a Half-Built House
There is something curious about a group of houses in Utah. They're falling apart. Windows covered with wood. Roofs patched with blue tarp, blowing in the wind. Walls simply missing. And yet people live in them. These houses are not being … [Read more...]
How to Counter Resistance to Change
Across the table from my most important and challenging client, I faced a conflict that required a delicate and sophisticated approach if I was to achieve the outcome I wanted. This client is by far the savviest negotiator I've ever faced and she's … [Read more...]
Why we’re fascinated by Susan Boyle
NEW YORK (CNN) -- Susan Boyle, who recently performed on the U.K. television show "Britain's Got Talent," has captured the world's attention. In case you've missed it, she's a 47-year-old unemployed charity worker who lives with … [Read more...]
Susan Boyle: A Lesson in Talent Management
Susan Boyle, who recently performed on the UK television show Britain's Got Talent, has captured the world's attention. And it's a good lesson for managers the world over. In case you've missed it: she's a 47-year-old unemployed charity worker who … [Read more...]
Ticket to freedom is a line on your tax form
NEW YORK (CNN) -- In the Academy Award-winning short film "The Accountant," the O'Dell brothers call an accountant to save them from losing their family farm. As he's being introduced to one of the brothers, he interrupts, … [Read more...]
The Right Way to Compete Now
I recently met someone who used to be a bond trader but took a few years off to raise her children. Now she wants to return to work. I asked her whether she was interested in trading bonds again. "No way," she answered, "There's no money in it … [Read more...]
















